Details
- Wembley Stadium has two dedicated sensory and inclusion rooms for use on event days
- These are located on the northwest and northeast corners of Level 4
- Each room has space for 12 guests. This can include two wheelchair users per room if required.
- The rooms are suitable for guests with neurodiversity, cognitive impairment, or other sensory conditions, such as autism, ADHD, dementia, or Parkinson’s disease. Guests can sit in the seats outside the box or watch the match from within the box as required.
- Each room is divided into a lounge style area with seating, alongside an immersive space containing sensory equipment. This is to assist with sensory overload and stimulation gained from being in a different environment.
Booking
For Club matches, some of these spaces are allocated to the respective team in each end of the Stadium, and requests to use them will be dealt with via the respective competing Clubs.
For all events, including England internationals, applications for tickets to access the Sensory Room will be via an event specific link that will be posted on this page, in line with sale dates. Guest can register their interest via this link below, depending on event. Please note that this is the only way to apply, and no applications can be accepted via any other route. If you require any assistance to complete the form, please contact our dedicated Customer Engagement Team on 0800 093 0824. For Deaf guests who use British Sign Language (BSL), please visit https://thefa.signvideo.net/.
If we are oversubscribed for events, applicants will be selected by random ballot. Those unsuccessful will be informed prior to the event general sale to give an opportunity to purchase tickets elsewhere in the Stadium.
We will also operate a waiting list should we get a return of tickets for the Sensory Room.
There is no additional charge to use these spaces, there is simply a ticket fee in line with the other areas of the stadium. Tickets for the Sensory Room will be priced according by event.
For full details regarding the sensory and inclusion rooms, please visit our guest support portal here.
