IMPORTANT INFORMATION REGARDING THE SHOW TAKING PLACE ON THE 19TH AUGUST.
Due to planned industrial action on the London Underground network, Coldplay’s Wembley Stadium concert on Friday 19 August 2022 has had to be rescheduled for Sunday 21 August 2022.
We have been informed that there will be insufficient transport for ticket holders on August 19 so, with regret, the event cannot be licensed for that day.
All tickets for Friday 19 August will remain valid for Sunday 21 August.
Any ticketholders who are unable to attend the rescheduled show can get a full refund on their ticket and are requested to contact their point of purchase before 18:00 on Wednesday 10 August 2022 .
If you have purchased tickets directly from Wembley Stadium and would like to request a full refund, please CLICK HERE and provide us with the following information:
- First Name
- Last Name
- Email Address
- Order Number
- Name on bank account
- Bank Name
- Account Number
- Sort Code
- Number of tickets to refund
If you have purchased tickets from the following ticketing providers you will need to contact them directly to request a refund:
- Acklams Coaches
- AXS
- Big Green Coaches
- Eventim
- SEE Tickets
- Ticketmaster
Any returned tickets will be put on general sale at 09:30 on Friday 12 August.
Please note that, in addition, UK rail strikes which do not affect the London Underground network are currently planned on August 13 and 20, but the band's Wembley shows on these dates WILL go ahead as scheduled.
Ticket holders intending to travel by train on those days are advised to check with their rail provider before setting off and allow extra time for journeys.
For all six upcoming Coldplay shows at Wembley Stadium, gates will open at 17:00 and the show will end at 22:30.
Supporting Artists
H.E.R - 12th, 13th & 17th
London Grammar - 16th, 20th, 21st.
Age Restrictions
- No under 5’s
- No under 12’s on pitch standing
- All under 14’s must be accompanied by an adult aged 18 or over
COVID-19
COVID passes will no longer be enforced as a condition of entry for events at Wembley Stadium. However, we continue to urge fans to follow public health guidance to keep each other safe on a matchday, which includes wearing a face covering when on concourses, indoors and in crowded areas.
As COVID-19 restrictions ease, it is vital supporters continue to do all they can to minimise the risk of passing on COVID-19. Here are some simple ways that you can help keep each other safe on a matchday:
• Be responsible and do not travel if you have COVID-19 symptoms
• Wear face coverings in indoor and crowded areas, including concourses
• Maintain good hand hygiene and use the sanitiser dispensers provided
• If possible, take a COVID-19 test on matchday to check there is no risk of passing on the virus
If you need any help or feel unwell when you are in the stadium, go to the nearest first aid point or seek support from our Customer Engagement Team, or one of our stewards. Our staff will be happy to help.
For further information, visit our guest support portal.
To help provide a safer environment for our fans, Wembley Stadium has a strict restricted bag policy for all events.
All ticket holders will be prohibited from bringing any bag into the stadium unless it meets the Wembley Stadium regulations. Any bag that does not meet these requirements will be refused entry.
Full details can be found here.
Please visit our helpdesk here for further information about the tour, including seating plans.
Accessible tickets
Ambulant accessible tickets have now sold out for all nights of Coldplay but we do still have a limited amount of wheelchair access tickets left.
Should you be looking to purchase accessible tickets for this concert, we kindly ask that you follow this process:
1. Please send us your proof of disability by email:
Email: POD@Wembleystadium.com
Please note: We accept photocopies of Disability Living Allowance, PIP or an original letter from your GP or hospital. We do not accept Blue Badge permits as proof.
IMPORTANT: If you have previously purchased tickets with us and already have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, we can look it up when you call.
2. Once sent, tickets will go on sale from 10am on Friday 22nd October. In order to purchase accessible tickets please call the team on 0800 093 0824.
SHOW POWERED BY 100% RENEWABLE
ENERGY PLEDGE TO CUT TOUR EMISSIONS BY 50%
ONE TREE PLANTED FOR EVERY TICKET SOLD
In 2019, Coldplay committed to making their future tours as environmentally beneficial as possible, and today’s announcement is accompanied by a comprehensive set of sustainability initiatives and environmental commitments.
Full details can be seen at coldplay.com/sustainability, including commitments to:
- cut direct emissions by 50% compared to the band’s most recent tour (2016-17).
- power the show entirely by renewable, super-low emission energy – with solar installations at every venue, waste cooking oil, a kinetic stadium floor and kinetic bikes powered by fans. This power will be stored in the first ever mobile, rechargeable show battery (developed and made in partnership with BMW from recyclable BMW i3 batteries).
- draw down significantly more CO2 than the tour produces with a range of nature- and technology-based solutions, including planting one tree for every ticket sold.
- provide each venue with a sustainability rider requesting best environmental practices.
- encourage fans to use low carbon transport to and from shows via the official tour app built by SAP, rewarding those who do with a discount at venues.
- ensure all merchandise is sustainably and ethically sourced.
- offer free drinking water and strive to eliminate plastic bottles at every venue.
- put 10% of all earnings into a fund for environmental and socially-conscious causes, including ClientEarth, One Tree Planted and The Ocean Cleanup.
- establish a partnership with climate change experts at Imperial College London's Grantham Institute - Climate Change and the Environment to quantify the impact of the tour – both positively and negatively – on the environment
Coldplay said:
“Playing live and finding connection with people is ultimately why we exist as a band. We’ve been planning this tour for years, and we’re super excited to play songs from across our whole time together.
At the same time, we’re very conscious that the planet is facing a climate crisis. So we’ve spent the last two years consulting with environmental experts to make this tour as sustainable as possible, and, just as importantly, to harness the tour’s potential to push things forward. We won’t get everything right, but we’re committed to doing everything we can and sharing what we learn. It’s a work in progress and we’re really grateful for the help we’ve had so far.
If you'd like to come to a show and sing with us, we’re so excited to see you.”