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12 Ticketing questions found

Ticketing

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How do I purchase tickets?

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Please visit the authorised ticket agent for the event for full ticketing details.

Please ensure that you inform the ticket agent at the point of purchase of any specific requirements you may have.

Tickets prices for events at Wembley Stadium are set by the event owner. Please contact the authorised ticket agent for the event for full ticketing details.

My personal situation has changed since I purchased my tickets. Can my tickets be changed?

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Please contact the ticket agent you purchased your tickets through to discuss any relevant changes and requirements you may have.

Where is the Box Office?

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Wembley Stadium Box Office is located in the north of the stadium, at the end of Olympic Way (This is the pedestrian walkway from Wembley Park Tube Station). The Box Office is clearly signposted. Please ask any member of stadium staff for directions.

What time does the Box Office open?

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The Wembley Stadium Box Office will only be open on the day of the event for ticket collections. This is usually four hours prior to the turnstiles opening for the event.

Can I send someone else to pick my event tickets up for me?

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Tickets should be collected by the named card holder who made the original purchase. If this is not possible, please contact the ticket agent through which you purchased your tickets in order to discuss your requirements.

How are tickets allocated for each event?

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The event owner will decide on the ticketing allocation for each event. Wembley Stadium provides advice and information regarding the stadium and seating lay out. Please contact the authorised ticket agent if you have any enquiries regarding ticketing allocations or details of available tickets for any event at Wembley Stadium.

How can I find out where my allocated seat is at Wembley Stadium?

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Once you have received your event ticket you will know your seat level, block and number, as well as your allocated turnstile entrance.

You can view your corresponding seat location by visiting View From Your Seat.

I have a problem with the tickets I purchased/I have lost my ticket/I am unable to attend?

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Please contact the ticket agent you purchased your tickets through if you have any concerns or queries.

What concessions are there?

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Concession prices are decided by the event owner and full details and prices will be available on the authorised ticket agent website.

How do I purchase tickets for a visitor with disabilities?

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Wembley Stadium is fully accessible for all visitors. There are dedicated accessible areas available at all events for visitors with disabilities. Please contact the authorised ticket agent to purchase accessible tickets for events at Wembley Stadium.

Please ensure you inform the ticket agent at the time of purchase of any specific requirements you have, to ensure you are allocated the correct seats.

For full details on services and facilities for visitors with disabilities please visit Accessible Information.

Why do children need a ticket?

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In accordance with our Safety Certificate and relevant legislation, all visitors to events at Wembley Stadium require a valid event ticket. Concession prices may be available for young visitors and this information will be available through the authorised ticket agent for the event.

Visitors 16 years and younger must be accompanied by a parent or guardian.

For more information about young visitors to the Stadium please visit Young Visitors.

I am not a supporter of a participating team, how can I buy tickets?

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Tickets are allocated to the participating clubs for sale and distribution. At some events tickets are available for non-supporters.

You will need to contact the authorised ticket agent or visit the Event Owner website for full details on purchasing tickets.

For ticketing information for England internationals please visit www.TheFA.com.

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