Frequently asked questions

Choose a topic

5 Merchandising & Betting questions found

Merchandising & Betting

Expand all

Is it possible to purchase official event programmes and merchandise after the event?


Official event programmes and merchandise is usually available for purchase on an event day only from the internal kiosks, which are operated on the stadium concourses and on the approach to the stadium.

A selection of programmes and merchandise from past events will be available in the Stadium Store for a limited period after the event. All event specific merchandise is subject to availability following an event.

Programmes and merchandise may also be available from the relevant events or concerts website.

We recommend that you purchase from the authorised, official website for the relevant event.

All Football Association programmes are available online at

I bought an item that has now become faulty, can I have a replacement?


For any faulty merchandise, please contact the Stadium Store whose details will be located on your receipt or e-mail

Is the Wembley Stadium Store open on an event day?


Yes, the Stadium Store is generally open on event days but opening times will vary depending on the event.

The Store will close before the event starts but a good range of merchandise is then sold from the internal kiosks around the stadium concourses and various external positions.

Can I place an order online?


Yes, please go to

Can I collect my winnings from Betfred after the match?


Wembley Stadium has betting kiosks located around the stadium.

It is clearly communicated that the kiosks will close prior to the end of the event.

If you have placed a winning bet you can collect from any Betfred outlet located across the country. Winnings can be collected from the following day.

Please visit for details of all Betfred locations.

Collection details are available at all Betfred kiosks in the Stadium.


Sign-up today to receive the latest news and offers: