Frequently asked questions

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10 General questions found

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Who owns Wembley Stadium?

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Wembley Stadium is a subsidiary of The Football Association.

How do I contact Wembley Stadium?

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Please visit Contact Us

You will be required to put any specific requests in writing to;

Wembley Stadium,
PO Box 1966,
London,
SW1P 9EQ

Do you have local information numbers for cabs and hotels?

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Please visit www.brent.gov.uk/home.nsf/Pages/LBB-1?OpenDocument&pid=100011 for local travel information and advice on facilities in the area.

Can you donate a prize for a charity/raffle night?

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Wembley Stadium actively supports three major charities.

Please visit Charities for more information.

Unfortunately, we are unable to provide gifts or donations to any other than our supported charities.

Can I hire Wembley Stadium?

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Please visit Contact us and put your request in writing.

We will only communicate with the authorised event owner or organiser in regards to planning events at Wembley Stadium.

Does the roof close? Will I get wet if it rains?

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For the majority of event days at Wembley Stadium, the roof is in its fully closed position – lined up with the touchlines leaving the seats covered but the pitch uncovered.

This is how Wembley Stadium has been designed as it allows for the playing surface to receive maximum sunlight. Wembley Stadium does not move the sliding roof whilst visitors are in the Stadium.

In the event of heavy rain some visitors on Level 1 can get wet, so we would recommend visitors dress accordingly.

As Wembley Stadium’s roof does not close fully, visitors with tickets for the standing pitch area at concerts will get wet in the event of rain.

Is Wembley Stadium accessible to all?

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Yes. We want all visitors to Wembley Stadium to have the Ultimate Live Experience.

Please visit Accessible Info for full details on services and facilities for visitors with disabilities.

Are young children and babes in arms allowed into Wembley Stadium?

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Yes, but please note that all visitors including children/babes in arms must have a valid ticket for the event.

Any visitors under the age of 16 must be accompanied at all times by a responsible parent or guardian.

Please visit Young Visitors for more information.

Are there baby changing facilities within the stadium?

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Yes. The baby changing facilities are located in accessible toilets that are next to First Aid units. They are located here to ensure they are free from queues and congestion, and are well maintained. The facilities are locked, and access is via RADAR keys that are available from Information Desks, and Stewards in the local area.

Please note however that pushchairs and buggies are not allowed into the stadium.

Please visit Young Visitors for more information.

Is there anywhere to leave luggage or bags?

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No. Unfortunately due to security measures we do not provide a Left Luggage or property service.

If you have a concern or issue regarding your visit to Wembley Stadium please visit Contact Us.

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